Terms of Service
Last updated: March 2025
Acceptance of Terms
By accessing and using SOUNDMIND, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.
Service Description
SOUNDMIND provides access to a curated library of audio content designed for focus, meditation, and sleep. We reserve the right to modify, suspend, or discontinue any aspect of the service at any time.
User Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Intellectual Property Rights
Our Content:
All audio content, text, graphics, logos, and software on SOUNDMIND are owned by or licensed to SOUNDMIND and are protected by copyright, trademark, and other intellectual property laws.
Your License:
We grant you a limited, non-exclusive, non-transferable license to:
- •Stream audio content for personal use
- •Create and manage playlists
- •Use the service according to these terms
You May NOT:
- •Download audio files (unless we explicitly provide a download feature)
- •Share your account credentials
- •Reproduce, distribute, or publicly perform our content
- •Remove copyright notices or watermarks
- •Use our content in commercial projects without written permission
Prohibited Conduct
You agree NOT to:
- •Use the service for any illegal purpose
- •Harass, abuse, or harm other users
- •Attempt to hack, reverse engineer, or exploit vulnerabilities
- •Use bots, scripts, or automated tools to access the service
- •Create fake accounts or impersonate others
- •Upload viruses, malware, or harmful code
- •Scrape or harvest user data
- •Interfere with the service's operation
- •Violate any applicable laws or regulations
Violation of these terms may result in immediate account termination without refund.
Subscription and Payment Terms
Free Trial:
- •7-day free trial for new users
- •Credit card required (you won't be charged during trial)
- •Cancel anytime before trial ends to avoid charges
Billing:
- •Subscriptions auto-renew monthly or annually
- •You'll be charged on your renewal date
- •Prices may change with 30 days notice
- •Payment processed by Stripe (we don't store card details)
Cancellation:
- •Cancel anytime in account settings
- •Access continues until end of billing period
- •No partial refunds for unused time
Refunds:
- •30-day money-back guarantee for new subscriptions
- •Request refunds at soundmindaudioapp@gmail.com
- •Refunds processed within 5-10 business days
- •No refunds after 30 days or for repeated cancellations
Disclaimers and Limitations of Liability
SERVICE PROVIDED "AS IS":
SOUNDMIND is provided "as is" without warranties of any kind, either express or implied, including but not limited to:
- •Fitness for a particular purpose
- •Uninterrupted or error-free operation
- •Accuracy or reliability of content
Medical Disclaimer:
SOUNDMIND is not a medical device or treatment. Our audio is designed for relaxation and focus but is not intended to:
- •Diagnose, treat, cure, or prevent any disease
- •Replace professional medical advice
- •Treat sleep disorders, anxiety, or other medical conditions
Consult a healthcare professional for medical concerns.
NO LIABILITY FOR:
- •Lost data or content
- •Service interruptions or downtime
- •Third-party service failures (Stripe, Cloudinary, etc.)
- •Indirect, incidental, or consequential damages
MAXIMUM LIABILITY:
Our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim (or $100, whichever is greater).
Account Termination
Your Right to Terminate:
You may cancel your account at any time through account settings or by contacting us.
Our Right to Terminate:
We may suspend or terminate your account immediately if you:
- •Violate these Terms of Service
- •Engage in fraudulent activity
- •Abuse the service or other users
- •Fail to pay subscription fees
Upon termination:
- •You lose access to the service immediately
- •Your data may be deleted after 30 days
- •No refunds for remaining subscription time (except as required by law)
Governing Law and Disputes
Jurisdiction:
These Terms are governed by the laws of Ontario, Canada without regard to conflict of law principles.
Dispute Resolution:
Before filing a lawsuit, you agree to try to resolve disputes through:
- •Email negotiation (soundmindaudioapp@gmail.com)
- •Mediation (if negotiation fails)
Arbitration Clause:
Any disputes not resolved through negotiation or mediation shall be resolved through binding arbitration in Ontario, Canada.
Class Action Waiver:
You agree to resolve disputes individually, not as part of a class action lawsuit.
Time Limit:
Any claim must be filed within 1 year of the event giving rise to the claim.
General
Entire Agreement:
These Terms, along with our Privacy Policy, constitute the entire agreement between you and SOUNDMIND.
Severability:
If any provision is found invalid, the remaining provisions remain in effect.
No Waiver:
Our failure to enforce any right doesn't waive that right.
Assignment:
You may not assign these Terms. We may assign them to a successor company.
Force Majeure:
We're not liable for delays caused by circumstances beyond our control (natural disasters, pandemics, internet outages, etc.).
Contact Us
If you have questions about these terms, please contact us at soundmindaudioapp@gmail.com