Privacy Policy

Last updated: March 2025

Our Commitment

At SOUNDMIND, we take your privacy seriously. We will never sell your personal information or listening data to third parties. Your focus is your own business.

Information We Collect

Account Information:

  • Email address (required for login)
  • Display name (optional)
  • Payment information (processed by Stripe - we never store credit card details)

Automatically Collected:

  • IP address
  • Browser type and version
  • Device type
  • Listening history (tracks played, duration, timestamps)
  • Playlist data
  • Liked tracks
  • Login timestamps

Cookies:

We use cookies and similar technologies for:

  • Authentication (keeping you logged in)
  • Analytics (understanding how the service is used)
  • Preferences (remembering your settings)

How We Use Your Information

  • Provide personalized recommendations
  • Improve our audio library and features
  • Communicate important service updates

Third-Party Services We Use

Stripe (Payment Processing):

Handles all payment transactions

Privacy Policy: https://stripe.com/privacy

Cloudinary (Media Storage):

Hosts audio files and images

Privacy Policy: https://cloudinary.com/privacy

Supabase (Database & Authentication):

Stores user data and manages authentication

Privacy Policy: https://supabase.com/privacy

Web3Forms (Contact Form):

Processes support requests

Privacy Policy: https://web3forms.com/privacy

We do not control these third-party services and are not responsible for their privacy practices.

How Long We Keep Your Data

  • Account data: Until you delete your account
  • Listening history: 2 years or until account deletion
  • Payment records: 7 years (required by law)
  • Support tickets: 3 years

You can request deletion of your data at any time by contacting soundmindaudioapp@gmail.com

Children's Privacy

SOUNDMIND is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

Security Measures

We implement industry-standard security measures including:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure password hashing
  • Regular security audits
  • Limited employee access to personal data

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

International Data Transfers

SOUNDMIND is based in Canada. By using our service, you consent to the transfer of your information to Canada and other countries where our service providers operate.

For EU/UK Users (GDPR):

You have additional rights including:

  • Right to access your data
  • Right to rectification
  • Right to erasure ("right to be forgotten")
  • Right to data portability
  • Right to object to processing

To exercise these rights, contact soundmindaudioapp@gmail.com

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new policy on this page
  • Updating the "Last Updated" date
  • Sending an email notification (for material changes)

Continued use of SOUNDMIND after changes constitutes acceptance of the updated policy.

Your Rights

You have the right to access, correct, or delete your personal data at any time through your account settings or by contacting our support team.

Contact Us

If you have questions about this privacy policy, please contact us at soundmindaudioapp@gmail.com